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Criteo On Being Facebook ‘Frenemy’ And Why Ad-Blocking Didn’t Stick

Ad tech firm Criteo saw its stock slip last year on fears that it would lose sales after consumer electronics giant Apple opened the door to ad blocking on its iOS devices. After all, Criteo ( CRTO ) embeds browser cookies — tiny text files that let websites recognize users and their preferences when they return to a site — for 52% of the 100 largest retail and travel websites in the U.S. Criteo gets paid for serving ads only if a user clicks on them, and it collects a bigger cut if the user goes on to buy a product from or otherwise engage with that advertiser. But Criteo bucked those concerns after the Apple ( AAPL ) ad-block threat didn’t play out. In mid-February, the Paris-based company posted healthy Q4 earnings that showed rising numbers of clients, a continuing advertising partnership with social media leader Facebook ( FB ), efforts to invent “disruptive products” and plans to beef up its business in China, one of the world’s largest e-shopping markets. On other levels, Criteo still competes with Facebook and is also a rival of ad networks run by major Internet companies, including Alphabet ( GOOGL )-owned Google and Amazon.com ( AMZN ). IBD recently spoke with Criteo CFO Benoit Fouilland about what it’s like being a Facebook “frenemy” and where the company will direct its efforts and resources this year. IBD: Wall Street worried that ad blocking might hurt your company’s revenue, which depends on people seeing ads and then taking action. But impact has been minimal so far. Why is that? Fouilland: There has been considerable talk about ad blocking over the last two months, and there has been some overreaction about that topic. But ad blocking has been here for quite a long time. It’s not a new phenomenon, although Apple made the announcement that iOS 9 would enable the use of ad blockers. But in reality, a maximum of 10% of the users worldwide are using ad blocking, primarily within desktop, although there is some use in mobile. Why do people use ad blocking? It’s a very simple reason — because they can’t stand the very intrusive ads that some industry players are using, in particular the pop-ups or pre-roll video type of ads that are very annoying. But we are not using any of those intrusive formats for one simple reason — our business model is to create engagement. We get paid only if there is engagement with our ads. So we don’t want to annoy anybody with our ads. We want to create an incentive for people by showing them very relevant ads, non-intrusive ads, to give them an incentive to click on the ads. IBD: What is your company’s ad partnership with Facebook? Fouilland: Facebook has been our partner for more than three years. They have a lot of advertising inventories that they wish to monetize. We were an early partner with Facebook when they launched their first initiative, which was the Facebook Exchange, which they created to monetize their ad inventory on desktop. More recently, Facebook has been developing a new solution to monetize its ad inventory within the mobile application, as Facebook is more and more used through mobile. We have been the first partner in that effort, as they publicly disclosed in Q4 2014. IBD: Could Facebook eventually start offering that service themselves and then not need Criteo? Fouilland: They don’t have the predictive capability, which is the core of what we do at Criteo — to predict the behavior of the user based on all the integrations that we have with advertisers. They don’t have all of the breadth of relationships with advertisers, with integration into the shopping data of the advertiser. All of that is what we bring to Facebook. But we are in an industry where very often your friends are sometimes also your enemies. But in this particular case, I think we have a very mutually beneficial partnership, where we bring to them unique capabilities with respect to performance-driven advertising demand. IBD: Can you talk about your company’s innovation efforts? Fouilland: Out of 1,800 people in the company, we’ve got 400 people in research and development. That R&D team is divided between Paris and Palo Alto. In the U.S., we have about 100 people on the West Coast. The core of our technology is machine-learning technology, and those are mathematical algorithms that predict the behavior of users. So the core is research and constant improvement on those algorithms. We have a team of 50 people working on a proof of concept on search marketing. We have a small team working on another concept of what we call offline — how can we make the link between what is happening within your store to what is happening online. That’s a very interesting field. You see more and more people going online and then searching for items in stores and vice versa — people who look at products in the store and then go online to buy them. If you are able to link information about purchase intent in-store or online, it could offer new opportunities. We also have a proof of concept going on in the U.S. and Europe where we capture shopping intent data within stores, thanks to using beacon technology. IBD: In your industry, there are so many companies right now. Do you see consolidation ahead? Fouilland: If you look at performance advertising — and particularly display advertising — it’s an industry where scale matters a lot. Today, if you look at the competitive landscape, most of our direct competitors that have emerged after us have been somehow acquired over the last 18 months. They were not acquired as a consolidation movement in the industry, but more because it became very clear for those direct competitors that they were sub-scale, and they joined broader groups. For example, TellApart has been acquired by Twitter ( TWTR ), and you’ve seen that Tesco-Dunnhumby in the U.K. acquired Big Data tech firm Sociomantic, which was another competitor in Europe. I would not call that a real consolidation, though, because it’s not that the market has consolidated and there are only a few players left now. It’s more that with some players ahead of the game, like ourselves, it was difficult for the new entrants who were sub-scale in this very much “winner-take-all” type of dynamic in our industry. Most of the smallest competitors have been acquired by larger players — not that those smaller competitors are out of the market, but they are now under the umbrella of larger players. IBD: Will Criteo be looking to make any acquisitions this year? Fouilland: We’ve made four acquisitions in the history of the company, so we are active at (surveying) the market for good companies that could bring us complementary technologies. We are considering making acquisitions only if there is a strong rationale from a tech standpoint to ensure that it would help us accelerate our development. IBD: What is your company’s strategy in China? Is Alibaba Group ( BABA ) one of your customers there? Fouilland: We opened an office in Beijing two years ago, and we are in the process of opening another office in Shanghai. We have roughly 25 people on the ground in China. We made a significant investment last year in setting up a data center in Shanghai, the reason being that we ultimately manage a lot of data in order to target users. We are one of the very few international companies with data-center capabilities within mainland China. We now have the foundation for developing domestic demand in China. That’s certainly an area of focus for us in 2016. I can’t make any comment specifically about Alibaba. We have partnerships with multiple large players in China.

Comcast Ramps X1 Set-Top Boxes As FCC Plans Market Makeover

Comcast[ ticker symb=CMCSA] is pulling out all the stops marketing its Xfinity video service and its new set-top boxes, at a time when the FCC plans to stoke set-top competition. The nation’s No. 1 cable TV firm advertised its Xfinity video-on-demand service during Super Bowl 50, where the big game’s ad rates were quoted at $2.5 million-plus for 30-second slots. Moreover, Comcast this year launched a social media campaign targeting millennials. Comcast paid Twitter ( TWTR ) to co-develop short Web videos from 19 social media personalities based on their Xfinity product experiences. The social media personalities posted videos on platforms such as Instagram and Vine while Twitter promoted them in tweets. Meanwhile, Comcast says its field technicians are installing 40,000 advanced X1 set-top boxes per day in homes. Some 30% of Comcast’s video customers — more than 7 million — were using X1 set-top boxes as of Jan. 1. By year-end, Comcast expects at least half of its 22 million video subscribers will be using Internet-ready, X1 set-top boxes in their homes. Comast is getting pay-back for its Xfinity marketing push. Comcast added 89,000 video customers in Q4, its biggest quarterly net gain in TV subscribers in eight years. Some analysts forecast Comcast could see a net add in TV subscribers in 2016, despite a trend toward Internet video among young adults, some of whom have never subscribed to pay-TV. “We’ve got to play offense with things like X1,” Comcast CEO Brian Roberts said on the company earnings conference call this month. Comcast’s capital spending is expected to rise 8% in 2016 to $9.2 billion, driven by its X1 deployment and spending at NBCU Universal theme parks. Comcast Offering Short Web Video Clips The X1 entertainment platform provides access to live broadcast, on-demand video and DVR-stored content. In November, Comcast partnered with 30 broadcast and cable networks to bring short-form Web clips to X1 set-tops, as part of its video-on-demand (VOD) lineup. Internet search, Web browsing and a Netflix ( NFLX ) app are not, for now, part of X1. DVR-stored content is in the Internet cloud, not the set-top, providing more space. Customers can watch DVR content on mobile devices as well as TV sets. Analysts say Comcast has put a lot of work into developing a cloud-based TV channel guide and user interface, a voice-controlled remote, programming recommendations, on-screen sports app and social media features for sharing video. “X1 represents the industry’s best-in-class technology due to the volume of content available, the flexible cloud infrastructure and the simplicity of its user interface,” Nomura analyst Anthony DiClemente said in a recent research report. Comcast has a huge VOD library of movies and TV shows. It aims to take advantage of marketing opportunities, such as the Oscars. Comcast in February provided some 20 past Academy Award winners on X1 VOD  as well as content gleaned from past Oscar telecasts. With X1, one goal is to drive up subscribers’ average monthly spending, with VOD and other purchases. Aside from video subscriber gains, the company eyes ad gains. Comcast aims to use viewing data gleaned from set-top boxes for targeted advertising — inserting commercials for specific audiences into VOD and other programming. To protect privacy, set-top viewing data is aggregated and anonymous. Comcast has acquired two companies, FreeWheel and Visible World, to build up its targeted-advertising platform. The cable TV firm also has been working with content companies.  Amid falling TV audience ratings, they’re eager to obtain TV data on par with digital platforms. Advertisers have upped their spending on the Internet, where they can target individuals based on what websites they visit and what searches they conduct. FCC Wants More Set-Top Competition Amid Comcast’s big Xfinity push, federal regulators now aim to increase competition in the set-top box market. The Federal Communications Commission plans to make it easier for consumers to switch from set-top boxes leased monthly from pay-TV companies to new devices sold at retail by consumer electronics or Internet companies. Besides Comcast, the initiative could impact Charter Communications ( CHTR ), Time Warner Cable ( TWC ),   AT&T ( T ) and other pay-TV firms that lease set-top boxes for a monthly fee. The new set-top rules could be approved by year-end, though the pay-TV industry is waging a fight against them, with some support in Congress. The cable firms say the new rules aren’t needed in an arena where innovation sparks fast changes. In any case, it could take until 2019 before more of these set-top consumer products appear in the market, because pay-TV companies would have two years to comply with new regulations. By then, Comcast would have a big head start in rolling out X1 technology. Still, new entrants in the set-top box market could match many X1 features, says Joel Espelien, an analyst at the Diffusion Group. “X1 is nice, but I seriously doubt any of its features are defensible in the long run,” he said. Even features such as cloud-based DVR storage may not set X1 apart, he added. “We see declining interest in DVR among millennials,” added Espelien. “They don’t get why they have to ‘record’ things.”

Tesla Motors Gets Its Own Little Dot-Com Boom; CEO Musk Comments

Tesla the electric car maker appears to have finally shifted an important element of its business out of “park,” and CEO Elon Musk elaborated on it late Saturday on Twitter ( TWTR ). Finally, the Tesla.com Web address clicks to the website of Tesla Motors ( TSLA ). The 2003 California car startup has just acquired , according to reports, the domain name that was created in 1992 — it’s updated as of Feb. 17, under the brand-protection registrar MarkMonitor. Typing Tesla.com into a Web browser and hitting “enter” now redirects you to TeslaMotors.com. Stu Grossman, reportedly a fan of electrical inventor Nikola Tesla, used to own the site. Musk said Saturday night in a Twitter tweet: “Just wanted to thank Stu G for tesla.com. Know it meant a lot to you. Will take good care.” Just wanted to thank Stu G for https://t.co/7FlnbruWpL . Know it meant a lot to you. Will take good care. — Elon Musk (@elonmusk) February 21, 2016 “It has long been a question on many Tesla (Motors) enthusiasts’ minds: When would the company acquire the Tesla.com domain name?” Andrew Allemann, editor of Domain Name Wire, wrote in a blog post Thursday. “It became more important when Tesla announced it was expanding beyond autos and into home batteries with its Tesla Powerwall. TeslaMotors.com doesn’t make much sense for selling non-motors batteries.” Allemann added that he’s sometimes typed in Tesla.com when he’s meant to go to the car site. Have you? Tesla.com attracted 50,341 visitors in December, according to an estimate by Web traffic tracker Compete. TeslaMotors.com drew 1.34 million. James Iles, a writer for domain name site NamePros, spoke with former Tesla.com holder Grossman . “Basically, I realized that I would never have the time to use the domain in a productive manner. Between family, work and other obligations, there just isn’t enough of me left over to devote any time to a web site,” the post quoted Grossman as saying, while detailing his travails in coping with people trying to reach Tesla Motors’ site, and noted that terms of the shift of Tesla.com to Tesla Motors were not disclosed. The last time there was some significant domain-name excitement was just back in January, when Apple ( AAPL ) was found to have registered Apple.car, with a backstory that tied to Google’s restructuring as Alphabet ( GOOGL ). Tesla Motors got its name in homage to the achievements of inventor Nikola Tesla. An old post on TeslaMotors.com says as much, noting that “we’re confident that if he were alive today, Nikola Tesla would look over our 100 percent electric car and nod his head with both understanding and approval.” Besides Wikipedia.org and Biography.com, dedicated Nikola Tesla fans can try clicking on TeslaSociety.com, a site run by the Tesla Memorial Society of New York. “Tesla’s A.C. induction motor is widely used throughout the world in industry  and household appliances,” the latter notes of the inventor born in 1856. “Electricity today is generated,  transmitted and converted to mechanical power by means of his inventions.”