LivePerson makes a software system that connects consumers to live service agents who then use online chats to resolve technical questions and increase sales. In addition to serving thousands of companies, LivePerson (LPSN) also offers a Web service for consumers to get expert advice on a range of subjects, from careers and homework to health and spirituality. LivePerson’s sales are forecast to rise 18% or more year over year in each of the next
Excerpt from:
LivePerson’s Online Chat Talking The Growth Talk